Contact
One address, read by the people who actually build these sites. There is no form, no ticket number and no bot in front of it.
[email protected]
Write in English or Japanese. Replies usually take one or two working days.
What to write about
- A number looks wrong. Tell us which page and what you expected — these sites exist to hand back numbers you can check, so a wrong one is a real bug.
- A page is broken on your phone or browser. Say which, and roughly what you saw.
- Your data. To ask what is recorded against your browser, or to have it deleted, see Privacy first — it lists every field — then write to us.
- An advert that is broken, misleading or inappropriate. Tell us which page it appeared on and we will pass it on to the network that served it.
- Using our data or pages for something else. Ask; the answer is often yes.
What we cannot help with
We do not give medical, financial or legal advice, and we cannot interpret a reading for you. The limits on what each site is for are set out in the terms.
The five sites
All five are run by the same people, from one address. If you are not sure which site your question is about, say what you saw and we will work it out.